bit55 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with and what rights you have over your data.
Last Updated: 1 January 2026This Privacy Policy ("Policy") describes how bit55 ("bit55", "we", "us", "our") collects, processes, stores, discloses and protects personal data that you ("User", "you", "your") provide when accessing or using the bit55 website located at https://bit55.cam and any associated services, features or content (collectively, the "Platform").
bit55 is committed to handling personal data responsibly and transparently in accordance with applicable data protection principles. We take our obligations under data protection law seriously and have implemented organizational and technical measures to safeguard the personal data we hold.
By registering an account on bit55, continuing to browse the Platform or otherwise providing personal data to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact us to request account closure.
For the purposes of this Privacy Policy, the following definitions apply:
bit55 operates the Platform and is the Data Controller responsible for the personal data collected through the website at https://bit55.cam. As Data Controller, bit55 determines the purposes for which and the manner in which personal data is processed.
For all data protection enquiries, requests to exercise data subject rights or complaints relating to the handling of your personal data, you may contact our data protection team using the details set out in Section 17 of this Policy.
bit55 collects the following categories of personal data from users of the Platform. We collect only the data that is necessary and proportionate to the purposes described in this Policy.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, CNIC or passport number and copy | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address, city (e.g., Karachi, Lahore, Islamabad) | Account communication, support, verification |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records in PKR or other currencies | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, browser type and version, device identifiers, operating system, time zone, login timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, betting activity, session duration, click paths | Service improvement, personalization, responsible gambling monitoring |
| KYC Documents | CNIC scan or passport copy, selfie or liveness image, utility bill or bank statement | Identity verification, AML compliance, fraud prevention |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Customer support, dispute resolution, service quality |
We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data beyond what is strictly necessary for identity verification purposes under KYC obligations.
bit55 collects personal data through the following channels and mechanisms:
Data you provide directly when you register an account, complete the KYC verification process, make a deposit or withdrawal, contact our support team, respond to surveys or promotions, or otherwise interact with the Platform. This includes all information entered into account registration forms, identity verification portals and support channels.
Data collected automatically through your use of the Platform, including IP addresses, device identifiers, browser characteristics, session data, cookies and similar tracking technologies. This data is collected regardless of whether you are logged into an account.
In certain circumstances, bit55 may receive personal data from third-party sources, including identity verification service providers used to validate KYC documents, fraud prevention databases, payment processors processing your deposits and withdrawals, and analytics providers that aggregate usage data. Where data is received from third parties, it is handled in accordance with this Policy.
bit55 processes personal data only where a valid legal basis exists under applicable data protection law. The legal bases we rely on are:
bit55 processes your personal data for the following specific purposes:
We use identity and contact data to create, manage and maintain your account, process login requests, send account-related notifications and provide you with access to the Platform's features. This processing is necessary for the performance of our contract with you.
We process identity documents, including CNIC or passport copies and selfies, to verify that you are who you claim to be, confirm you meet the minimum age requirement, satisfy AML compliance obligations and protect the platform from fraudulent account creation. KYC documents are processed through secure, encrypted verification workflows.
Financial data is processed to facilitate deposits and withdrawals through the payment methods you select. Where Pakistani payment rails such as Easypaisa, JazzCash, Raast or bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah are referenced, these providers process your transaction data under their own privacy policies. bit55 does not store full payment card numbers or complete mobile wallet credentials.
We process usage and betting activity data to monitor for signs of problem gambling, apply responsible gambling limits you have set, trigger reality check notifications and support self-exclusion requests. This processing is carried out in your interest and as a legitimate interest of bit55 to operate a responsible platform.
Technical and usage data is processed to detect and prevent unauthorized access, account takeovers, bonus abuse, money laundering and other fraudulent or prohibited activities. Automated systems and manual review may both be used in this process.
Where you have provided explicit consent, we may use your contact data to send promotional communications about bit55 offers, bonuses and new features. You may withdraw consent and opt out of marketing communications at any time through your account settings or by contacting support.
bit55 does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:
We engage third-party service providers who process personal data on our behalf and under our instructions. These include identity verification providers, payment processors, fraud detection services, cloud infrastructure providers, analytics platforms and customer support software providers. All such providers are contractually bound to handle data securely and only for the purposes we specify.
We may disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units or courts where required by law, pursuant to legal process, in response to a valid court order, or where disclosure is necessary to protect the rights, property or safety of bit55, its users or the public. This includes compliance with AML reporting obligations.
In the event of a merger, acquisition, corporate restructuring or sale of all or a portion of bit55's assets, personal data held by bit55 may be transferred to the acquiring entity, subject to the acquiring entity assuming the obligations of this Privacy Policy or providing you with notice and the opportunity to opt out where required by law.
We may share your personal data with third parties where you have provided specific, informed consent to such sharing. You may withdraw consent at any time by contacting support.
bit55 is an international platform. Your personal data may be transferred to and processed in countries other than Pakistan and your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.
Where personal data is transferred internationally, bit55 takes steps to ensure that appropriate safeguards are in place, including contractual protections with receiving entities that require them to handle your data to a standard equivalent to those described in this Policy. By using the Platform, you acknowledge that your personal data may be processed internationally as described here.
bit55 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting or regulatory reporting requirements.
Account-related personal data is retained for the duration of your active account and for a defined period following account closure, as required by the operator's license obligations and applicable AML regulations. Retention periods for different categories of data vary; in general, transaction records and identity verification documents may be retained for a minimum of five (5) years following the end of the business relationship, in line with standard AML record-keeping requirements.
Where you have provided consent to marketing communications, your contact data for marketing purposes will be retained until you withdraw consent. Withdrawal of marketing consent does not affect the retention of data held under other legal bases.
Anonymized or aggregated technical and analytics data may be retained for longer periods for platform improvement and security purposes, where the data no longer identifies an individual.
When your data is no longer required, it will be securely deleted or anonymized in accordance with our internal data retention and destruction procedures.
bit55 uses cookies and similar tracking technologies on the Platform to enable essential functionality, improve the user experience, analyze usage patterns and support security operations.
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete and block cookies. Note that disabling certain cookies may affect the functionality of the Platform. For marketing cookies, you may also manage your preferences through the cookie consent mechanism on the Platform.
Subject to applicable law and the operator's license jurisdiction, you may have the following rights in relation to your personal data held by bit55. To exercise any of these rights, contact us using the details in Section 17. We will respond within a reasonable timeframe, typically within 30 days.
You may request a copy of the personal data we hold about you and information about how it is being processed.
You may request correction of inaccurate or incomplete personal data held about you.
You may request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
You may request that we restrict processing of your data in certain circumstances while a dispute or request is pending.
Where processing is based on consent or contract, you may request your data in a structured, commonly used, machine-readable format.
You may object to processing based on legitimate interests, including profiling for direct marketing purposes.
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.
The bit55 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. bit55 does not knowingly collect, solicit or process personal data from children under the age of 18.
If we become aware that personal data has been collected from a person under the minimum age requirement, we will take immediate steps to delete that data and permanently close the associated account. If you believe a minor has registered an account on bit55, please contact us immediately using the details in Section 17.
We strongly recommend that account holders who share devices with minors take appropriate measures to prevent underage access to the Platform, including password-protecting devices and using parental control or filtering software.
bit55 implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure or destruction. These measures include:
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. bit55 cannot guarantee absolute security of your personal data. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable data protection law.
You are also responsible for maintaining the security of your account credentials. Do not share your password with anyone, and contact us immediately if you suspect unauthorized access to your account.
The bit55 Platform may contain references to third-party services, payment providers and other external entities. For example, payment rails such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are referenced in the context of Pakistani payment options. These references are for informational context only and do not constitute endorsement of gambling support or affiliation with bit55.
Where you interact with third-party payment processors or service providers as part of depositing or withdrawing funds, your personal data will be subject to the privacy policies and practices of those third parties. bit55 is not responsible for the privacy practices of third-party entities and encourages you to review their respective privacy policies.
bit55 reserves the right to update, modify or replace this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations or Platform functionality. When material changes are made, we will endeavor to provide notice through the Platform, via email to your registered address or by updating the "Last Updated" date at the top of this Policy.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes. We recommend reviewing this Policy periodically, particularly whenever you receive notification of changes. If you do not agree with a revised Policy, you may request account closure as described in our Terms & Conditions.
If you have any questions, concerns or complaints regarding this Privacy Policy, wish to exercise any of your data rights, or would like to report a potential data protection issue, please contact our data protection team. We aim to respond to all data protection queries within 30 calendar days.
Data Protection Contact:
The email address above is displayed as plain text only and is not a clickable link. Please type it manually into your email client. When contacting us about a data protection matter, please include your registered account email address, a description of your request or concern, and any relevant account reference numbers to help us locate your records and respond efficiently.
For general platform questions, please also refer to our FAQ page. For information about your account terms, visit our Terms & Conditions.
A summary of the key ways bit55 protects and respects the personal data you trust us with.
All sensitive personal data — including KYC documents and financial records — is stored using encryption at rest and transmitted exclusively over HTTPS/TLS connections.
bit55 never sells, rents or trades your personal data to third parties for their own commercial purposes. Your data is used only for the purposes described in this Policy.
You have the right to access, rectify, delete and port your data. bit55 responds to data rights requests within 30 days and explains any limitations that apply.
Identity documents submitted for KYC are handled through secure, encrypted verification workflows. We never request documents through unsecured channels.
We retain personal data only for as long as legally required or necessary for the purposes described. Data no longer needed is securely deleted or anonymized.
We notify users of material Policy changes and respond to all data protection queries in a timely, transparent manner. Privacy questions are never dismissed.
Our support team is available around the clock. Visit the FAQ for quick answers, or review our Terms & Conditions for complete platform rules.
Visit Homepage Read FAQ